# iPad account switcher inaccessible unless rotating iPad

**URL:** <https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489>\
**Category:** User Testing\
**Tags:** user-interface, ios, bug\
**Created:** [June 29, 2026, 1:24am UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489 "2026-06-29T01:24:05Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![io4w5](https://support.delta.chat/letter_avatar_proxy/v4/letter/i/a88e4f/32.png) [@io4w5](https://support.delta.chat/u/io4w5)\
**Post date:** [June 29, 2026, 1:24am UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/1 "2026-06-29T01:24:05Z")

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I’ve had a persistent bug for at least since upgrading to iOS 26

iPad frequently loses top left account switcher when going into a chat, and it only shows up again if rotating screen. Which means it’s totally inaccessible if one has orientation lock on.

This doesn’t seem to happen on iPhone, only iPadOS.

It does show up in the beta

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**Author:** ![r10s](https://support.delta.chat/user_avatar/support.delta.chat/r10s/32/1513_2.png) [@r10s](https://support.delta.chat/u/r10s)\
**Post date:** [June 29, 2026, 1:41pm UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/2 "2026-06-29T13:41:57Z")

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there will be a larger ios-ui-update (“liquid glass”) soon, [we cannot reproduce the issue there](https://github.com/deltachat/deltachat-ios/issues/2886#issuecomment-4833186943), so it might have been fixed.

(the update will be available as 2.53.1 (note the **.1** ) or newer soon on testflight)

otherwise, please open an issue in the iOS repo or comment here again after testing with 2.53.1 or newer

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**Author:** ![io4w5](https://support.delta.chat/letter_avatar_proxy/v4/letter/i/a88e4f/32.png) [@io4w5](https://support.delta.chat/u/io4w5)\
**Post date:** [July 9, 2026, 8:56pm UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/3 "2026-07-09T20:56:23Z")

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this issue persists in 2.53.1 reported in beta feedback.

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**Author:** ![Simon](https://support.delta.chat/user_avatar/support.delta.chat/simon/32/287_2.png) [@Simon](https://support.delta.chat/u/Simon)\
**Post date:** [July 11, 2026, 7:09pm UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/4 "2026-07-11T19:09:07Z")

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What iPad model was used?

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**Author:** ![io4w5](https://support.delta.chat/letter_avatar_proxy/v4/letter/i/a88e4f/32.png) [@io4w5](https://support.delta.chat/u/io4w5)\
**Post date:** [July 21, 2026, 10:00pm UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/5 "2026-07-21T22:00:23Z")

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Mini 7 on ios 26

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**Author:** ![io4w5](https://support.delta.chat/letter_avatar_proxy/v4/letter/i/a88e4f/32.png) [@io4w5](https://support.delta.chat/u/io4w5)\
**Post date:** [July 24, 2026, 12:28am UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/6 "2026-07-24T00:28:14Z")

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And confirmed that this is still this way in 2.56 beta

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<div class="post-metadata">

**Author:** ![r10s](https://support.delta.chat/user_avatar/support.delta.chat/r10s/32/1513_2.png) [@r10s](https://support.delta.chat/u/r10s)\
**Post date:** [July 24, 2026, 8:36pm UTC](https://support.delta.chat/t/ipad-account-switcher-inaccessible-unless-rotating-ipad/5489/7 "2026-07-24T20:36:43Z")

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i created an issue at [iPad account switcher inaccessible unless rotating iPad · Issue #3223 · deltachat/deltachat-ios · GitHub](https://github.com/deltachat/deltachat-ios/issues/3223)
