# Provider list, add zoho distinction

**URL:** <https://support.delta.chat/t/provider-list-add-zoho-distinction/767>\
**Category:** Uncategorized\
**Created:** [January 31, 2020, 7:10am UTC](https://support.delta.chat/t/provider-list-add-zoho-distinction/767 "2020-01-31T07:10:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![enacting](https://support.delta.chat/user_avatar/support.delta.chat/enacting/32/512_2.png) [@enacting](https://support.delta.chat/u/enacting)\
**Post date:** [January 31, 2020, 7:10am UTC](https://support.delta.chat/t/provider-list-add-zoho-distinction/767/1 "2020-01-31T07:10:43Z")

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free zoho accounts after december 2018 no longer include smtp/imap. Paid accounts do. Please qualify zoho as “zoho [paid]”

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**Author:** ![r10s](https://support.delta.chat/user_avatar/support.delta.chat/r10s/32/1513_2.png) [@r10s](https://support.delta.chat/u/r10s)\
**Post date:** [January 31, 2020, 12:08pm UTC](https://support.delta.chat/t/provider-list-add-zoho-distinction/767/2 "2020-01-31T12:08:35Z")

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@enacting thanks for the info, we can add a hint to the provider-db then. however, the information are a bit unclear, the [website says only POP is not available for free accounts](https://www.zoho.com/mail/help/imap-access.html), but that might also be a fault on their page.

i think, we should try that out with a fresh account, cc @compl4xx , i think this is on the todo-list anyway.

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**Author:** ![Pleiades](https://support.delta.chat/letter_avatar_proxy/v4/letter/p/a698b9/32.png) [@Pleiades](https://support.delta.chat/u/Pleiades)\
**Post date:** [January 31, 2020, 8:59pm UTC](https://support.delta.chat/t/provider-list-add-zoho-distinction/767/3 "2020-01-31T20:59:08Z")

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I remember reading about that. My specific concern was revocation of ActiveSync.

> **[Flexible subscription and extra storage options - Zoho Mail](https://www.zoho.com/mail/help/adminconsole/subscription.html#alink0)**
>
> Zoho Workplace which includes Zoho Mail provides a suite of apps that every business needs, with flexible base plans and add-on storage options.

I don’t remember the time cutoff but after the change they broadly disabled ActiveSync, but will re-enable it upon request (for accounts created prior to the deadline)

Their app is so kludgey it’s not worth the hassle on new accounts. But their help team is otherwise responsive. This year when I spend money for email I plan first to try posteo dot de. I had been using a non email specific paid Web host as email. As per ticket I also use [mailo.com](http://mailo.com) free with grand success.

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**Author:** ![compl4xx](https://support.delta.chat/user_avatar/support.delta.chat/compl4xx/32/12_2.png) [@compl4xx](https://support.delta.chat/u/compl4xx)\
**Post date:** [February 7, 2020, 11:52am UTC](https://support.delta.chat/t/provider-list-add-zoho-distinction/767/4 "2020-02-07T11:52:40Z")

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It even seems that [zoho.com](http://zoho.com) does only offer custom domains. We decided not to include custom domain providers in the DB at all… I propose to take it out.

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**Author:** ![r10s](https://support.delta.chat/user_avatar/support.delta.chat/r10s/32/1513_2.png) [@r10s](https://support.delta.chat/u/r10s)\
**Post date:** [February 12, 2026, 12:18pm UTC](https://support.delta.chat/t/provider-list-add-zoho-distinction/767/5 "2026-02-12T12:18:11Z")

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