Send us logs to debug connectivity issues in filtered networks like public hotspots, Iran, China, or Russia

Depending on the relays used, there are currently connectivity issues for some users in filtered or restricted networks. VPNs are often another way of restoring connectivity; by allowing diverse ways to connect via self-hosted chatmail relays or classic mail servers, Delta Chat gives you other options to handle these connectivity issues even without a VPN.

It would help our team (and others) a lot if you could send us logs of failed or successful connection attempts, with or without VPN.

You can extract these logs in the “Advanced > View Logs” settings. Please send them to us via Delta Chat, or alternatively via E-Mail to delta@merlinux.eu. Do not publish these logs on the Internet, as they may contain identifying data.