Chat Folders to Collect Chats by Context

[Axe]

As we begin to use Delta for more and more of our communication, the list of chats becomes longer and harder to curate and maintain. I’m also bringing feeds and telegram ‘chats’ into Delta now via Bots which is adding a lot more chat groups very quickly.

Proposal: Some way of grouping chats into folders (or groups) so that various types of chats can be combined into one place. ie. Family chats in one group, Work chats in another, etc. Would also be nice to set notifications by group as well. (I don’t need to see that I have ‘work’ chats on the weekend.) Personally, I would like to be able to Pin folders as well = keeping important folder groups at the top.

Discussion and suggestions by @simon:

yeah time for a feature request.
We already talked about these “Chat Folders” before, but I could not found the feature proposal here, so I guess this was only discussed in IRC or some chat.

Telegram has chat folders there we could get inspiration how to do it, depending on how we’d implement it UX wise it’s not that much work or more work, depends on how we want to do it.

[Simon]

idea: maybe we could add the ability to add tags to a folder in core that you could easily filter the chatlist by

[Raiden]

Good idea.
How about a star for important chats and colors for the rest of the tags?

Maybe this would also make sense within a chat to make it easier to find messages.
I think this could be helpful, especially in larger groups.

[rako]

This is a really interesting feature for me. All messengers currently face a similar problem, when you want to use it for everything then it becomes a mess quite quickly.

What I’d love to see is a better Discourse: for each “context” (work, family, activity1) have categories and subcategories. The 3 levels can be done as folders, and you don’t have to have the 3. Moreover any conversation can host any number of webxdc apps, including the editor meaning there can be a summarizing post editable by anyone so that if you haven’t come in a long time all the important info is there

[Raiden]

@rako

for each “context” (work, family, activity1) have categories

This is already possible by creating a separate email account for each of these three categories. DC’s account switcher is much better than that of other messengers like Telegram.

[rako]

Yes indeed, that is a good way especially with chatmail that gives you painless infinite accounts. I’m already doing it. But it’s not a complete solution

[adbenitez]

a way to have a “family” folder and a “work” folder is just having an account for family and another for work, then the account list would be your list of “folders” family, work, etc. also that way chats and contacts will automatically fall into the corresponding “folder” without you having to manually keep adding chats to each folder (and the contact list is global so I guess you will also want to filter contacts by folder and would need to manually add contacts to each “folder”)

so just using different accounts is easier and avoids having an extra complicated/bloated UI, in Telegram I understand this is a thing out of their own limitations, because having multiple accounts need multiple phone numbers you end up giving your private phone number to family and also to work, but for Delta Chat that is not a problem, and often you will have your work email and personal email addresses

[bencan]

In my feature proposal here I suggested the ability to label your accounts to make using them in this way easier. For example, you could label one acocunt “work”, another account “family” and so on.

Currently you can only edit the profile name for each account, which is also sent to your contacts. This is not very helpful as a private account label.

For example Alice might understandably want to set the profile name of all her accounts to “Alice”, so the profile name won’t help her to distinguish between her own accounts in this case.

On the other hand, if (using the current system) Alice sets the profile names of her accounts to things like “work” or “family” so that she can identify them more easily, it will be confusing to her contacts who receive an email from someone with a profile name like “work”. It doesn’t make sense to use profile names as account labels and they’re not designed to be used this way.

Therefore there should be the option to set both a profile name for an account (which is sent to contacts) as well as a private account label (which stays on the device and is never sent to contacts).

(By the way, the other ideas discussed in the thread above such as tags, color coding, grouping etc. are also worth considering, but in my opinion I think that private account labels would be the logical place to start for organizing your accounts/chats in an efficient manner.)

[november]

I’d like to second this feature request; Delta Chat is at its heart an email client, and email has folders and tags, after all.

For my use case specifically, even if I made separate accounts to try and filter my chats that way, everything still winds up in all of the accounts’ views anyway since my ‘separate accounts’ are just different addresses that all go to the same email inbox.

[bencan]

Now that Delta Chat no longer displays email addresses in the profile switcher and only shows profile names and avatars, the issue I described above is more relevant than ever:

@bencan

For example Alice might understandably want to set the profile name of all her accounts to “Alice”, so the profile name won’t help her to distinguish between her own accounts in this case.

If a user sets the same profile name and avatar for different accounts, it becomes impossible to distinguish between them.

This is why I believe there should be the option to set both a profile name for an account (which is sent to contacts) as well as a private account label (which stays on the device and is never sent to contacts). Then Alice could for example give one account the private label “family”, another account the private label “work”, etc., and thereby quickly and easily distinguish between different accounts, even if she uses the same profile name and avatar.

[r10s]

@bencan

as a private account label (which stays on the device and is never sent to contacts)

this is planned (via the context menu in the profile switcher), but just not done yet

[bencan]

This is great news!

[adbenitez]

I created a pull request to add possibility to tag profiles here:

allow to set tags on profiles

example with two accounts with same avatar and name but using a tag for the family and another for work:

[rako]

The “one profile == one context” mindset is very important because it allows building things differently by going back to the roots and rethinking half a century of practices to let them go if not needed.

If we follow this, instead of having one profile for a whole email account, we basically have one profile for a “folder”:

• one for family
• one for friends
• one for work
• one for mailing-list A
• one for mailing-list B
• […]

Different folders mean different contexts, so other people will not be interested in linking identities between folders. However, inside a given context I might want to create multiple conversations for different topics: in the “friends” topic for example, I’ll create a temporary conversation just for organizing our week-end get-together, where we’ll have our preparation thanks to the handy editor webxdc app, share photos of the events, and then when it’s done we can archive it and resume day-to-day conversation in the usual conversation. Things are well compartmentalized and easily retrievable. In Deltachat though when I’m in a profile and click on the (+) button the mindset is still the old way: creating a long-lived conversation with absolutely anyone.

To be better aligned with the new mindset, I propose that every profile be associated with recipients. When I click on (+), Deltachat knows that I will be chatting with the same group of people (because we’re in the same context) so only asks me for a “group name” which really is just a topic. One input box, click on “create”, and the new conversation (which is still a “group” in DC parlance) is created, with the preset list of accounts.

Of course there must always be an escape hatch to create a conversation in the same context with different people, but if we follow the “context” mindset then it seems to be secondary.

Another consequence of this is that conversations are email threads. If my friends don’t use deltachat and send an email with a new thread, DC should recognize this and automatically create a new group/conversation on its side. This means being more topic-based rather than people-based.

This new mindset unfortunately furthers the divide between traditional email and chatmail, but it doesn’t require different applications. A profile can be configured as being people-based (current style, creating a conversation means choosing people and topic) or topic-based (proposed style, creating a conversation already knows who we’re talking to, new messages are split into new conversatios as needed).

Is this too far-fetched ?

[adbenitez]

if you want to create a group with the same group of people you already have a group, what you are looking for is the “clone chat” feature that is already available

[rako]

Indeed, that’s a very good 80/20 solution to the situation and is probably way more intuitive than configuring profiles and such