Hello.
People gets very confused when they start using Delta Chat and receive classic e-mails on Delta Chat too.
I think it would be better to have by default:
Show classic E-Mails: No, chats only.
And move this option out from Advanced to a more visible place.
I wanted to put an issue on Github, but I read this was the recommended way…
Thank you!
Alternatively, they might be better using a chatmail relay instead of mixing in their their classic/regular email account? Chatmail: Relays
Yes. But what if they want to use their existing email account?
Having “chats only” as the default option would not be problematic in any case, would it?
then they should use DC as only email app. usage together with other email apps makes problems that you need technical knowhow to solve - the DC team explicitly doesn’t recommend this special use case.
The problems are:
What do you mean? Delta Chat has no “only email” option.
I don’t know if anyone uses Delta Chat as their email client for their classic emails, I don’t know anyone who does. Everyone I know they want to use Delta Chat as “chat only”, and they become happy when they discover that hidden option in the advanced menu.
Many people who (because of any reason) use their own non-chatmail email server can live with those “problems”. But anyway, despite having those situations, what is the problem on having “chats only” as the default option? I think the question has not been answered.
Is there any problem on having “chats only” as the default option?
Is there any situation in which it could be problematic?
one email account, one type of email client either thunderbird/classical-email-program or deltachat, not both on the same account.
Users will complain that they don’t see messages they expected to see.
If you change it after the fact, it will only apply to new messages, so you never see some messages if you have the default of only chat and change it later.
Those problems may not be an issue to tech literate folks like us, but normal people will not bother to learn how to setup server side filter rules or anything of the sort. The current default is for the normal people.
(In the beginning we tried to support side by side usage with other mail clients, especially because there was no desktop client back then, but it had problems, that made us choose “all email” as default.)
You could make a fork of DC that asks you what you want for this setting during setup/login or has a different default.
(It’s not that hard to make a fork and we are happy to help you with technical questions here in the forum.)
I’m afraid I don’t understand. Let’s say I use the “chats only” option, but then I change to “All”, will I have any problem with incoming classic email?
The change only applies to new emails, so the classical emails that were already ignored (upon the point where you changed to “all”) stay ignored. If you don’t use a second email client in this case then you may have missed messages, and missing messages is always worse than too many messages.
Ok, then it works ok, that is not a problem, it just does what it has to do. You choose “chats only” and that’s exactly what you get. You choose “All” and that’s exactly what you get.
I keep my request of having “Chats only” as the default option.
And then I guess it’d be nice to publish somewhere (perhaps in the web or in the app itself) that in the (unlikely) case you want Delta Chat to show your newly arriving Classic email messages too, there is an option for it.
I believe that with new accounts defaulting to chatmail servers, it makes sense to have non chatmail accounts to have the “Chats only” as default option.
Any non computer literate person uses the e-mail application or webmail provided by their e-mail provider, and will have side-by-side use of delta-chat if they choose to use their existing e-mail address. But mot probably those people would create chatmail accounts given the current onboarding process.