I cant create an account on the app help

Hello :wave:,
what exactly is the problem?
Tap on “SE CONNECTER AU COMPTE COURRIEL” and enter your email account details.


I did but it says that an error has occurred
Can you tell me step by step how to login or create an account on the app ?

Which provider do you use?
If the name is in the database, it is usually sufficient to simply enter the address and password. Otherwise enter the requested data under “Avencé”.
You can find this information on your provider’s website.
With some e-mail providers it is necessary to activate IMAP on the website or to create an app password. This must be entered into Delta Chat.
In such a case, the normal password will not work.

In case you can see how to set up the account from
if you use one of the providers in the list

I understood what your problem is and now I’ll explain it to you.
There are no servers in Delta Chat and you don’t need to register.
It’s like an email client.
So the only thing you have to do is enter the email (which you already have) and enter the usual password you use to access the webmail. That’s all.
If you have problem with your mail provider, please check the link darhma left you, then if it is supported, you can input IMAP and SMTP server url manually.