Hello, I have a problem. The account on my Android phone keeps showing up connected and can’t receive or send messages. This problem didn’t arise before. I suspect that because of my location, I am located in Chinese mainland, and it may be that the government has blocked the server, causing it to be unable to connect! When I tried to use a VPN, it was acceptable to receive the information. But the account on the computer can receive information normally without using VPN, I don’t know why, why Android phones can’t be used normally, but computers can be used normally. So I would like to ask how to make Android phones connect normally without VPN? Just like a computer. Please, thank you.
Hello, I read the post, but no one answered the question. And I found that some Android phones can connect to the server normally, while others keep showing that they are connecting.
Is your computer using the same connection? Or does your computer use Wi-Fi/landline, while the phone uses SIM card?
If your computer is a laptop with Wi-Fi, does it work if you connect over the phone by opening a hotspot there?
The CN firewall appears to be blocking all relay site links listed publicly on the Chatmail website in the past few weeks, but if the relay site has multiple alternative servers under different domains, they are currently still available.
Hello, I don’t understand what you mean. You mean servers can’t be blocked, right? Recently, I have started to use it normally, but what should I do if I still have the problem of not being able to connect to the server before?
Technically, since the multi-relay feature has already been added to recent versions of DC, you can always add an avaliable backup relay to receive messages, without any blockade.
What I said above only means that the CN firewall is now trying to block the popular relay domains. If you can find alternative relay domains that are not listed publicly on chatmail.at, everything will be fine.
Yep, I’m also an Android user in mainland China and I’ve also had the problems connecting to the 3 relay servers Chatmail: Relays lists, which I previously used. I went to the “Chatmai Relays” category on this forum and found another relay domain some user provided over there that I could use, and it works fine so far.
But one interesting observation is that whilst my android phone can only be connected to the new relay, the Linux destop version of DC could still connect to nine.testrun.org with no problem at all. I have no idea why that’s the case.
Do you use the same internet connection on Linux desktop and on the phone or is the phone connected to a separate mobile network with a SIM card? If you can collect the logs from Android and send it to me or delta@merlinux.eu, that would be helpful.
Most interesting is a log of trying to create a new profile with nine.testrun.org. It could take several minutes until it fails, once it fails you can save the log in Settings → Advanced → View log.
To get longer logs on Android, here is the instruction:
There are two almost identical APKs at https://download.delta.chat/android/beta/deltachat-gplay-release-2.49.0.apk and https://download.delta.chat/android/beta/deltachat-foss-debug-2.49.0.apk, so you can setup a second one for testing and collecting the logs if you want to make sure the logs have no info about your existing profiles.
Me too, I can’t connect on my phone, but it’s normal on my computer. Both use the same network.
Hello. What is the address of that forum? Could you share the relay domain name that can be used normally? Thank you
Is the phone connected to the same network over the same Wi-Fi, or do you connect the phone to mobile network and connect the computer over the phone?
Yep, I’m using the very same wifi network with both my phone and my Linux PC.
It’s quite weird that about one minute into the new account creating process it succeeded. I used a spare phone without a SIM card to eliminate any unwanted variable. The new account on the spare phone works. Meanwhile I still can’t add the nine.testrun.org relay back (having previously deleted it) and I still get the connection time out error (os error 110), on my regular phone’s DC account.
Thank you
On the same wifi, some mobile phones can be used normally, some cannot. I think it was the network operator who did it, and the mobile phone without a mobile phone card can be used normally.