馃И Help testing the upcoming 1.14.X release

Update: We have a new test version: 1.14.1 it fixes many bugs that we found.
Here is its complete change-log: deltachat-desktop/CHANGELOG.md at master 路 deltachat/deltachat-desktop 路 GitHub

Areas to test:

It鈥檚 finally time again for a new Desktop Release, help us find the most annoying bugs so we can make sure that this update is ready to be released on the website and in the stores. :wink:

What to test?

  • Draft area which allows you to:
    • quote messages (to reply to them)
    • add Text to attachments
  • Keybindings on account selection screen (up and down arrows and enter)
  • the new Tray icon
  • Login
  • Context menus
  • profile editing section in settings
  • Normal usage

click here for full changelog

Where to report Bugs?

You can find already known bugs on: Issues 路 deltachat/deltachat-desktop 路 GitHub

Please report the found bugs either here in this forum topic or even better as issue on GitHub: Issues 路 deltachat/deltachat-desktop 路 GitHub

Download

1.14.0: Index of /desktop/v1.14.0/
1.14.1: Index of /desktop/v1.14.1/

2 Likes

Hallo, mir sind bislang nur 2 kleine Bugs aufgefallen:

  • Deltachat merkt sich den Vollbildmodus nicht.

  • Man kann keinen Text mit der rechten Maustaste in das Eingabefeld kopieren.
    Es funktioniert nur mit STRG-V.

Was meinst du mit Vollbildmodus?

Meine die Maximierung des Programmfensters.
Es ist beim n盲chsten Start immer leicht nach links oben verschoben.

After installation all my messages are gone 鈥 is that intended?

image

Was the previous version from the appstore?
Appstore and dmg versions save their files to different folders.
Did you login again after reinstalling?

Was the previous version from the appstore?

yes

Appstore and dmg versions save their files to different folders.

ah, that makes sense!

Did you login again after reinstalling?

yes.

reinstalled from app store and all is fine. renamed the dmg version to delta chat 1.14 and can now have them run in parallel.

would it be possible / make sense to symlink the app store version folder to the the dmg version folder?

So I installed it (MacOS, Big Sur). I hadn鈥檛 used the desktop version in a while and I recently changed my account password. So I was greeted with the appropriate/expected error message and updated my password. This didn鈥檛 get rid of the error message. I noticed I also had to update the SMTP password and I did that. After that, the desktop app crashed and after the next start my existing configuration seems to be screwed. The is a known account but it seems to not have an email any longer 鈥

Actually, I just entered my email and password again on the login screen and the existing conversations seem to be back.

[EDIT - to avoid spamming more replies to my self]

I now have a partially working account with no email address, but it says 'cannot login as 鈥 鈥 I鈥檓 not sure how to fix this 鈥

The error message on the bottom does show the correct address, though 鈥 -_-

Have you installed the new desktop version from the Mac store or from get.delta.chat?
If you see pre-existing chats it seems like you updated an existing install, right?
Do you have by chance hints from the server logs about attempts to login?

Also, what does it say after 鈥渘o response: co鈥? The rest of the text is cut away.

Is the configure screen really empty?
Having the logs, info output (from the about screen) and the config table of the account database (question: are the right credentials in the right config fields?) would help to identify the problem. But as those might contain sensitive information they shouldn鈥檛 be posted publicly.

It is probably possible, though I don鈥檛 know the exact paths out of my head.

Yeah, I took the 1.14 version from the download link above.

Interestingly only the mail/password part was empty.

Not sure - Unfortunately I can鈥檛 reproduce this any longer as the downloaded 1.14 version stopped working with this message (deleted as I can鈥檛 add more comments and only 1 image per comment)

[Edit] (damn, I run into soooo many restrictions as a 鈥榥ew user鈥 on this forum 鈥 sigh)

I was too fast here (I鈥檓 getting pulled on from my kids right now and just wanted to send a DC message 鈥渜uickly鈥) 鈥 so I had to allow it to open again from the 鈥淪ecurity & Privacy鈥 settings. Now Im getting greeted with this unusable screen:

The configured account name is empty and I can鈥檛 click it or get to its settings 鈥 I guess I鈥檒l have to do some manual poking at the configuration database 鈥 -_-

[More Editing to get around new reply restriction]

Here鈥檚 an anonymized excerpt from the logfile. What鈥檚 curious:

  • the app starts from the regular location and then starts to referring to files that it seems to have picked up from my attached carbon copy cloner drive, that鈥檚 weird.
  • at some point SMTP seems to login fine (if i read the log correctly), but IMAP still isn鈥檛 able to connect

Log:

"2020-11-30T19:19:15.165Z"	"main/index"	"INFO"		"cwd /Users/{user}/Library/Application Support/DeltaChat"
"2020-11-30T19:19:15.208Z"	"main/menu"	"INFO"		"rebuilding menu with locale en"
"2020-11-30T19:19:15.469Z"	"logger/log-cleanup"	"INFO"		"Successfuly deleted 1 old logfiles"
"2020-11-30T19:19:17.996Z"	"main/state"	"INFO"		"Saving state to /Users/{user}/Library/Application Support/DeltaChat/config.json"
"2020-11-30T19:19:25.749Z"	"main/state"	"INFO"		"Saving state to /Users/{user}/Library/Application Support/DeltaChat/config.json"
"2020-11-30T19:21:12.795Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:12.797Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:13.673Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:13.674Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:13.861Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:13.861Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:16.842Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:16.843Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:17.292Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:17.293Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:17.527Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:17.528Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:20.687Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:20.688Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Bad email address."
"2020-11-30T19:21:50.768Z"	"main/deltachat/login"	"INFO"		"Using deltachat instance /Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363"
"2020-11-30T19:21:50.774Z"	"main/deltachat/login"	"INFO"		"Ready"
"2020-11-30T19:21:50.793Z"	"main/deltachat/login"	"INFO"		"dc_get_info"	{"sqlite_version":"3.30.1","used_account_settings":"{myemailaddress}.cc imap:{myemailaddress}.cc:***:mail.{domain}.net:993:cert_automatic smtp:{myemailaddress}.cc:***:mail.{domain}.net:465:cert_automatic AUTH_NORMAL 0x4IMAP_SSL 0x200SMTP_SSL 0x20000","private_key_count":"1","fingerprint":"FD71667D1493D8D73281D28C3F5046A7D7E247CF","entered_account_settings":"unset imap:unset:0:unset:0:cert_automatic smtp:unset:0:unset:0:cert_automatic 0","number_of_chat_messages":"749","bcc_self":"1","database_dir":"/Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363/db.sqlite","mdns_enabled":"1","public_key_count":"12","blobdir":"/Users/{user}/Library/Application Support/DeltaChat/63687269737469616e40746865756e652e6363/db.sqlite-blobs","configured_mvbox_folder":"INBOX/DeltaChat","number_of_chats":"15","mvbox_watch":"1","sentbox_watch":"1","level":"awesome","is_configured":"1","selfavatar":"<unset>","number_of_contacts":"157","display_name":"0","mvbox_move":"1","e2ee_enabled":"1","deltachat_core_version":"v1.27.0","arch":"64","folders_configured":"3","database_version":"63","configured_sentbox_folder":"<unset>","messages_in_contact_requests":"0","inbox_watch":"1"}
"2020-11-30T19:21:51.803Z"	"main/state"	"INFO"		"Saving state to /Users/{user}/Library/Application Support/DeltaChat/config.json"
"2020-11-30T19:21:56.370Z"	"main/deltachat"	"ERROR"	"\nonError (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:228:17),\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:234:13),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:657:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:21:56.382Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:21:56.383Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(9) src/imap/mod.rs:410: failed to setup imap handle: IMAP Could not login as cannot login as {myemailaddress}.cc"
"2020-11-30T19:21:56.384Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(9) src/job_thread.rs:90: connect+fetch failed: \"IMAP Connection Failed params: {myemailaddress}.cc imap:{myemailaddress}.cc:***:mail.{domain}.net:993:cert_automatic smtp:{myemailaddress}.cc:***:mail.{domain}.net:465:cert_automatic AUTH_NORMAL 0x4IMAP_SSL 0x200SMTP_SSL 0x20000\", reconnect & retry"
"2020-11-30T19:21:56.385Z"	"main/deltachat"	"ERROR"	"\nonError (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:228:17),\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:234:13),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:657:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:21:56.385Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(23) src/imap/mod.rs:410: failed to setup imap handle: IMAP Could not login as cannot login as {myemailaddress}.cc"
"2020-11-30T19:21:56.386Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(23) src/job_thread.rs:90: connect+fetch failed: \"IMAP Connection Failed params: {myemailaddress}.cc imap:{myemailaddress}.cc:***:mail.{domain}.net:993:cert_automatic smtp:{myemailaddress}.cc:***:mail.{domain}.net:465:cert_automatic AUTH_NORMAL 0x4IMAP_SSL 0x200SMTP_SSL 0x20000\", reconnect & retry"
"2020-11-30T19:21:56.388Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:21:56.461Z"	"main/deltachat"	"ERROR"	"\nonError (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:228:17),\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:234:13),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:657:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:21:56.462Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(16) src/imap/mod.rs:410: failed to setup imap handle: IMAP Could not login as cannot login as {myemailaddress}.cc"
"2020-11-30T19:21:56.462Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(16) src/job_thread.rs:90: connect+fetch failed: \"IMAP Connection Failed params: {myemailaddress}.cc imap:{myemailaddress}.cc:***:mail.{domain}.net:993:cert_automatic smtp:{myemailaddress}.cc:***:mail.{domain}.net:465:cert_automatic AUTH_NORMAL 0x4IMAP_SSL 0x200SMTP_SSL 0x20000\", reconnect & retry"
"2020-11-30T19:21:56.462Z"	"renderer/ipc"	"ERROR"	"\nEventEmitter.<anonymous> (file:///Volumes/local%20backup/Applications/DeltaChat.app/Contents/Resources/app.asar/html-dist/bundle.js:117:631),\nEventEmitter.emit (events.js:205:15),\nObject.onMessage (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/electron.asar/renderer/init.js:42:16)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:22:01.278Z"	"main/deltachat"	"ERROR"	"\nonError (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:228:17),\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:234:13),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:657:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"
"2020-11-30T19:22:01.279Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(9) src/imap/mod.rs:410: failed to setup imap handle: IMAP Could not login as cannot login as {myemailaddress}.cc"
"2020-11-30T19:22:01.279Z"	"main/deltachat"	"WARNING"	"\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:224:17),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:628:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"ThreadId(9) src/job_thread.rs:93: connect+fetch failed: \"IMAP Connection Failed params: {myemailaddress}.cc imap:{myemailaddress}.cc:***:mail.{domain}.net:993:cert_automatic smtp:{myemailaddress}.cc:***:mail.{domain}.net:465:cert_automatic AUTH_NORMAL 0x4IMAP_SSL 0x200SMTP_SSL 0x20000\""
"2020-11-30T19:22:01.294Z"	"main/deltachat"	"ERROR"	"\nonError (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:228:17),\nDeltaChat.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:234:13),\nDeltaChat.emit (events.js:200:13),\nhandleEvent (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:657:18),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/node_modules/deltachat-node/dist/deltachat.js:50:13)"	"Cannot login as \"{myemailaddress}.cc\". Please check if the email address and the password are correct. (no response: code: None, info: Some(\"Login failed: authentication failure\"))"

Also, here鈥檚 some data from the log from today that seems interesting:

2020-12-05T09:36:27.211Z	main/deltachat/login  	WARNING	"\nDCLoginController.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:187:25),\n/Volumes/local (backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:8:71),\n__awaiter (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:4:12),\nDCLoginController.getLastLoggedInAccount (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:168:16),\nDeltaChatController.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:145:37)"	"Previous account not found!"	{"addr":"{myemailaddress}","imap_certificate_checks":"","mail_port":"","mail_security":"","mail_server":"","mail_user":"","send_port":"","send_security":"","send_server":"","send_user":"","smtp_certificate_checks":""}	"is not in the list of found logins:"	[{"path":"/Users/ctheune/Library/Application Support/DeltaChat/accounts/{lots-of-numbers}","displayname":"","addr":"","size":7842986,"profileImage":null,"color":"#964078"}]
2020-12-05T09:36:30.790Z	main/state            	INFO		"Saving state to /Users/ctheune/Library/Application Support/DeltaChat/config.json"
2020-12-05T09:36:31.125Z	main/deltachat/login  	INFO		"Using deltachat instance undefined"
2020-12-05T09:36:31.126Z	main/deltachat        	ERROR	"\nDeltaChatController.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:148:21),\nrejected (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/controller.js:6:65)"	"Error calling login.loadAccount([object Object]):\n Error: Bad email address.\n    at DCLoginController.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:50:23)\n    at Generator.next (<anonymous>)\n    at /Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:8:71\n    at new Promise (<anonymous>)\n    at __awaiter (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:4:12)\n    at DCLoginController.login (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:42:16)\n    at DCLoginController.<anonymous> (/Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:154:31)\n    at Generator.next (<anonymous>)\n    at /Volumes/local backup/Applications/DeltaChat.app/Contents/Resources/app.asar/tsc-dist/main/deltachat/login.js:8:71\n    at new Promise (<anonymous>)"

Looking at the config table something curious: there are multiple entries 鈥渁ddr鈥, 鈥渕ail_", "send_鈥 that are emtpy but 鈥渃onfigured_addr鈥 and 鈥渃onfigured_mail_" and "configured_send_鈥 have the right values. I鈥檒l try to 鈥渇ix鈥 this by adding those values to the plain entries.

Everything I could read from the log is that it thinks that your PW is wrong.

It鈥檚 weird that only the 鈥渃onfigured_鈥 configs have values but in theory this should not be a problem because we are mostly using those after configuration. Maybe we are using the ones without 鈥淿config鈥 somewhere

ll try to 鈥渇ix鈥 this by adding those values to the plain entries.

it鈥檒l be interesting to hear whether this fixes it.

Another thing you can try is: Try the Android or iOS app (my guess is: it will work there as it鈥檚 a desktop-specific bug)

At least for one issue I could help you: I lifted the 鈥渘ewby鈥 restrictions for you.

So recap:

  1. You had an old version of DC, logged in there.
  2. you changed your emails accounts password.
  3. you updated DC to 1.14.x and encountered password wrong.
  4. your attempt updating the credentials failed.
  5. you said you鈥檒l mess with the db in hope to fix it manually.

right?

Which old version did you upgrade from?
Can you tell me more about your attempt to fix the configuration? Is something in that procedure/dialog buggy?
Did your manual edit of the db fix it?

Right. I鈥檓 not sure what the old version was.

I think the update UI was already broken when I noticed that its an old password and trying to update it.

I manually fixed it in the DB - as I wrote above, some fields exist multiple times and I synchronized them - after that everything works fine again. (I do have some issue with autocrypt that I think is unrelated, though).

The procedure/dialog that was buggy was: the account name was empty and thus i could not even click in some areas (like the multi account selection when starting the app or the settings dialog that should be showing the email address, I think).

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So we need to check the account reconfiguration dialog. Thanks for your quick answer :smile: