Notifications arrive on time (push mechanism like iOS’s mail supports with mailbox.org) or after fetching the mailbox (5-10 mins)
Many of incoming messages only show up when I open up the app, and the Connectivity panel shows variation in fetch times over the average of 11-13 minutes.
The phone hasn’t entered low battery mode once.
@r10s told me once that the OK3 means the background check was successful, so 📡/23:24 OK1/23:24 was not successful for some reason?
Anyhow notifications on iOS are not too easy, because without a centralised server you can not send reliable push notifications. And you can not keep the IMAP connection in the background, because iOS freezes the app and lets it only run ever so often in the background (local wakeup is indicated by the emoji), we also increase the time it gets waken up to check for new messages via our heartbeat server (indicated by the ), that sends silent apple push notifications that wake up the bg process every 10-20 min.
Also in that regard you can not compare it to:
system apps like apple mail that don’t have to play by the same rules
provider apps like gmail that can send you push notifications directly
email apps that save your credentials on their server to give you push notifications and other features like spike (I think there might be more apps doing that I heard that outlook would do that too, but I’m not sure if that was real or fake news)
So there is maybe a bug in some of the fetch attempts.
I just had another bunch of missed messages on my iOS client. For making a correlation with the logs, they were at 10:43, 11:05, and 13:44.
Is there a way to get more advanced logs for troubleshooting, or do anything to help to narrow this down?
Right now I’m not sure whether even my desktop client displays the notifications, because I make use of the OS Focus function, and it doesn’t always seem like I see any notification after turning it off. I’d still expect them to show.
And while the Focus is synced between devices, I thought that the notifications are generated separately across devices? Meaning that until a new message was read, if my desktop client noticed a new message, so would the iOS client. Or is that not the case?
It’s also worth mentioning that I’m using custom Focus settings - so it’s not like Do Not Disturb, which could block the notifications from being generated/displayed at all. I also have defaults for DeltaChat’s notif. settings on their own:
Reporting same issue: no notifications in Delta Chat 1.36.4 under iOS 16.5. Server Dovecot, push enabled. This was tested on several iPhone and iPad devices with same results.
There are multiple support and github threads previously closed, reporting same issue. Not clear why they were closed though as same issue remains unresolved. This renders the app useless as a Chat tool. The suggested AppleMail workaround is not feasable.