Provider Overview

Mutual Help
1

EDIT: this page is thread deprecated. the provider overview is now at https://providers.delta.chat which is editable at GitHub - deltachat/provider-db: Database of Email Providers and how good they work with DeltaChat

The idea of this thread is to collect information about providers working with Delta Chat.

  • Is it just me …? If you have problems with a given provider, you can check if the provider works for other users - and which preparations may be needed to get the provider working with Delta Chat.

  • If you’ve figured out how to use your provider with Delta Chat - or even if just works -, it would be great if you drop a few lines about your provider here, suggested format:

    Name:          PROVIDER-NAME
State:         OK on YEAR-MONTH
Preparations:  what must be done eg. in the provider's web frontend
Login:         credentials that must be typed into the Delta Chat app
Comments:      everything else that might be helpful

  • For updates: the next post is a “wiki” that anyone can edit - just use the “edit” link at the end of the post.

We’ll see how this works, it’s just an experiment :slight_smile:

2

Name: aktivix.org 2
State: OK on 2018-10
Preparations: IMAP newyear.aktivix.org:143 + SMTP newyear.aktivix.org:25 + sec: STARTTLS
Credentials: email + password

Name: all-inkl.com 8
State: OK on 2018-08
Preparations: -
Credentials: email+password
Comments: german webhoster for user-domains

Name: aol.com 1
State: OK on 2017-12
Preparations: send one mail via web and solve the captcha
Credentials: email+password

Name: autistici.org 6
State: OK on 2018-01
Preparations: -
Credentials: email+password

Name: bitmessage.ch
State: OK on 2018-10
Preparations: IMAP mail.bitmessage.ch:993 SSL/TLS + SMTP mail.bitmessage.ch:465 SSL/TLS
Credentials: email+password

Name: bluewin.ch 1
State: OK on 2018-01
Preparations: activation code delivered to physical mailing address, or swisscom mobile number
Credentials: email+password
Comments: geo locked to switzerland

Name: comcast.net 2
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: dismail.de
State: OK on 2019-08
Preparations: -
Credentials: email+password

Name: disroot.org 7
State: OK on 2017-06
Preparations: -
Credentials: email+password

Name: fastmail.com 4
State: OK on 2018-09
Preparations: create app-specific-password
Credentials: email+app-specific-password

Name: freenet.de 3
State: OK on 2017-06
Preparations: -
Credentials: email+password

Name: gmail.com 8
State: OK on 2018-05
Preparations: enable IMAP, enable “less secure” apps or create app-specific-password if 2FA is enabled
Credentials: email+password

Name: gmx.net 1
State: OK on 2017-06
Preparations: activate access for external mail client at gmx side
Credentials: email+password

Name: i.ua 4
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: icloud.com 1
State: OK on 2019-04
Preparations: Each e-mail client of iCloud needs an app-specific password. Follow the generation instructions and use that password in Delta Chat.
Credentials: email+generated password

Name: kontent.com 2
State: OK on 2018-06
Preparations: -
Credentials: email+password
Comments: disable greylisting will avoid 5 min delay

Name: mail.ru
State: OK on 2019-01
Preparations: imap.mail.ru, port 993 SSL/TLS, smtp.mail.ru 587 SSL/TLS should be detected automatically
Credentials: email+password
Comments: also vk.com, bk.ru, via https://github.com/deltachat/deltachat-core/issues/558

Name: mailbox.org 6
State: OK on 2017-06
Preparations: -
Credentials: email+password

Name: mailbox.org 21 (extention adress)
State: OK on 2019-03
Preparations: mailaddress - your extensions address
SMTP and IMAP login - main adress (not extentions address)
Server automated
Credentials: main address+password
Set Sieve rules for separate mail from chat: http://blog.lenzg.net/2019/02/using-delta-chat-with-email-sub-addresses/

Name: nauta.cu
State: OK on 2019-04
Preparations: -
Login: email+password
Comment: Nauta email service provided by ETECSA in Cuba, accessible on mobile data connection or WiFi

Name: outlook.com, hotmail.com, office365.com
State: NOT WORKING on 2019-02
Preparations: -
Credentials: email+password, IMAP-Server: outlook.office365.com
Note: SMTP-Server can be omitted as outlook.office365.com is used (automatically by Delta Chat) and working. Other SMTP-Server that are working are smtp.office365.com and
smtp-mail.outlook.com.
Detected to be not working any more, for details please check this issue.

Name: posteo.de 3
State: OK on 2017-06
Preparations: -
Credentials: email+password

Name: riseup.net 2
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: rogers.com 1
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: strato.de (with your own Domain)
State: OK on 2018-10
Preparations: IMAP imap.strato.de:993 SSL/TLS + SMTP smtp.strato.de:465 SSL/TLS
Credentials: email+password

Name: t-online.de 3
State: OK on 2019-03
Preparations: Enter additional password for external access in web interface
Credentials: email+password
Comments: Without setting an additional password, external account access is not possible

Name: ukr.net 1
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: verizon.net
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: vfemail.net 2
State: OK on 2017-10
Preparations: -
Credentials: email+password

Name: web.de 2
State: OK on 2017-06
Preparations: -
Credentials: email+password
Comment: make sure, relevant information are not sorted out by web.de eg. to “unknown senders” and configure the web.de-inbox accordingly.
Allow to fetch mail via IMAP: In the Web UI, select E-Mail -> Settings -> E-Mail: POP3/IMAP -> Allow POP3/IMAP access.

Name: yahoo.com 3
State: OK on 2017-12
Preparations: enable “less secure” apps
Credentials: email+password

Name: yandex.com 1
State: OK on 2018-08
Preparations: -
Credentials: email+password

Name: yandex.ru
State: OK on 2017-12
Preparations: -
Credentials: email+password

Name: ziggo.nl 1
State: OK on 2017-06
Preparations: -
Credentials: email+password

Name: zoho.com 2
State: OK on 2017-09
Preparations: -
Credentials: email+password

2 Likes
6

i suggest to rather put this info to a page https://github.com/deltachat/deltachat-pages and maybe even link to it.

2 Likes
7

good idea - i’ve added a link to https://delta.chat/en/help#miscellaneous

1 Like
8

whjat i mean is that we create a version-tracked “provider-overview” page in deltachat-pages repo.

9

ahh, i see. however, this might be a bigger hurdle for users just “using” the app. using this forum is simple, using github is more complicated.
wrt: version tracking: this is also available here (use the green marker atop of the post)
maybe we can just see how this works out and can do different things later :slight_smile:

1 Like
10 
Name:          nauta.cu
State:         OK on 2018-12
Preparations:  set security options for imap and smtp in "off" mode, automatic detection seems to fail trying SSL
Login:         email+password
Comments:      Nauta email service provided by ETECSA in Cuba, accessible on mobile using 2g connection
2 Likes
11

hotmail.com / outlook.com seems not to work!
DC version v0.100.0 from github.

A colleague of mine installed v0.100.0, created a new free account at outlook.com.

Mails sent from v0.100.0 to me without encryption are displayed at my phone (v0.20.0 and Thunderbird with Enigmail).

After I did first reply next mails from v0.100.0 peer are shown as empty mail with two binary attachments (ATT00001, 12 Bytes; ATT00002.bin, 2021 bytes).
Both parts are encoded as “Content-Transfer-Encoding: base64”

No pgp part is seen in message source! No plain text part is seen in message source!
==> no idea about root cause for that behaviour. But message is full of MS specific headers and autocrypt header is not to be seen in headers!

Then switching with same installation to a gmx accout ==> all works fine as expected !!

Does anyone have an idea?

In any case whether outlook.com needs special preparation or setting changes or ms changed behaviour of mail server.
But what is clear now is that description here about outlook.com/hotmail.com seems to be wrong meanwhile!

12

runbox.com
Sending works, receiving doesn’t.

To elaborate: I sent a friend a message, he doesn’t have deltachat, he replied via email. I can see his reply in my email inbox, but it doesn’t show up in DeltaChat (0.101.0-PREVIEW from GH on macOS). Restarting DeltaChat doesn’t help.

13

Another runbox user here. I can confirm that my results are the same.

14

Tried to click myself a runbox account – but get smtp login failed – do i need to enable special settings at runbox or on delta’s side to get an initial session?

15

A search able list would be nice in the future, but until then I suggest using Ctrl+F to search the list.

16

I didn’t need anything special… just my username@domain.com and password.

17

hey there,

I can’t get acces to my delta chat app… I tried my aol.com Email and my protonmail.com Email both not working! System says couldn’t connect to imap server using SSL Error #6 Can somebody help me out with that problem!?

thx a lot
grrrizzly

18

Hi @grrrizzly,
I found this on this post

Name: aol.com 3 1
State: OK on 2017-12
Preparations: send one mail via web and solve the captcha
Credentials: email+password

Maybe it will help.
I can’t test it. I have no AOL address

It would be great if you would replay if it work or also if not

19

saw that oe already tried it but didn’t worked…

20

Too bad :frowning:
So I have no idea.
Hopefully someone other can help.

21 
Name:          t-online.de
State:         03-2019
Preparations:  enter additional password for external access in web interface
Login:         emailaddress + password
Comments:      without setting additional password external account access not possible
22

@r10s

We should have a separate help page at delta.chat for provider handling.

Most of trials to get DC working at friends phones run into trouble because of provider issues and I could only get it working with many research or provider change!
(outlook.com, yahoo.com, t-online.de)

A common user has no chance to examine what to do or to find and interpret log!

Important (!)

3 Likes
23

A (github?) webpage with the provider specific information would need to get packaged into the app, to display the coresponding info when configuring a specific provider, and thus make the default setup procedure as hassle free as possible.

4 Likes